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Executive, Customer Care Representative (A Leading Group of Industries) | New Job Circular

Position: Executive, Customer Care Representative

Vacancy: 05

Responsibilities:

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Education Requirements:

Graduate/ Post Graduate.

Additional Qualification:

  • Age 25 to 32 years
  • Only males are allowed to apply
  • Computer competency is must
  • Proficiency in English and Bengali.
  • Interpersonal skill
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types

Experience:

1 Year

Salary:

Negotiable

Company Benefits:

As per Policy of the Company

Gender:

Only males are allowed to apply

Job Type:

Full Time

Job location:

Anywhere in Bangladesh

Deadline:

15-11-2020

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About Company

Garments Textile Sector

Industry

A Leading Group of Industries


বিঃ দ্রঃ চাকরির প্রলোভনে কারও সাথে কোন প্রকার আর্থিক লেনদেন করে প্রতারিত হবেন না। আমাদের সাইট এ পোস্টকৃত কোন নিয়োগ বিজ্ঞপ্তিতে নিয়োগ প্রদানের শর্তে কোন প্রকার টাকা চাওয়া হয় না। চাকরী সংক্রান্ত কোন ধরনের আর্থিক লেনদেন করলে তার দায় স্ব-স্ব প্রতিষ্ঠান বা ব্যাক্তি বহন করবে।

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