Position: Sales & Customer Relationship Officer

Vacancy: 02

Responsibilities:

  • Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
  • Provide product and service information to customers through Facebook/Email/call center inbound/outbound channel quickly by good manner.
  • Manage and update customer databases with the status of each customer.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure proper resolution.
  • Experience in mediation and conflict resolution techniques.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Work successfully in a team environment as well as independently.
  • Ability to use computer system for CR management (Excel, Word, Power Point) Windows XP, Microsoft outlook, Internet Explorer.
  • Must have excellent computer operating skills, particularly in MS Word, Excel and Power Point.
  • Good Communication skill in both Bengali and English with appropriate accent and good typing skill required.
  • Report to management daily, Weekly & monthly update situation.
  • Managing a large number of incoming calls and emails.
  • Keeping a record of customer interaction and details of actions taken.
  • To perform any other duties and responsibilities assigned by the management time to time.

Education Requirements:

  • Bachelor degree in any discipline
  • Skills Required: Customer Care, Email , facebok, MICROSOFT OFFICE

Additional Qualification:

Age at most 30 years

Experience:

1 Year

Salary:

Negotiable

Company Benefits:

  • T/A, Mobile bill, Performance bonus, Over time allowance
  • Festival Bonus: 2

Gender:

Both males and females are allowed to apply

Job Type:

Full Time

Job location:

Dhaka (Banani)

Deadline:

30-11-2020

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About Company

Garments Textile Sector

Industry

Bright Housing Ltd


বিঃ দ্রঃ চাকরির প্রলোভনে কোন ব্যক্তি বা প্রতিষ্ঠানের সাথে কোন প্রকার আর্থিক লেনদেন করে প্রতারিত হতে যাবেন না। আমাদের সাইট এ পোস্টকৃত কোন নিয়োগ বিজ্ঞপ্তিতে নিয়োগ প্রদানের শর্তে কোন প্রকার আর্থিক লেনদেন করা হয় না। চাকরী সংক্রান্ত কোন ধরনের আর্থিক লেনদেন করলে তার দায় স্ব-স্ব প্রতিষ্ঠান বা ব্যাক্তি বহন করবে।

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