Position: Sr. Manager (Network)

Vacancy: 01

Responsibilities:

• Monitoring, assisting, supervising, and training of NOC team members
• Manage Transmission & ISP Access Network
• IP Core Network Design and Planning
• Delegate duties to NOC engineers and monitor them to ensure schedules are being followed
• Mentor NOC engineers on technical issue and improve interpersonal skills
• Daily monitoring report status analysis and plan for resolution
• Resolve and coordinate customer issue
• Analyze ticket issue and follow up SLA
• Design, write and update system documentation and network diagrams
• Network status report to CEO & management
• New service/client provisioning approval
• Supervision of NOC lead responsibility in his absence
• Traffic engineering, shaping policy, customer/upstream up gradation/ down gradation and troubleshooting activities
• Coordinate with upstream/downstream entities
• Provide on demand 24/7 technical support to NOC and end entities on emergencies.
• Level-3 and Level-2 (if required) troubleshooting during major issue
• Ticket mgt. system and reporting
• New Trx connectivity planning, designing, assessment and evaluation.
• Selection, prepare budget preparation and recommendation of necessary device, cable & accessories
• POP setup, installation and maintenance coordination with internal team as well as external stakeholders
• Client site survey provisioning coordination, field team coordination, identify challenge and probable mitigation process handling
• Client grievance redress point if escalated otherwise proactive lead
• Coordination with marketing, C-level and accounts team for management report preparation
• BW consumption, retention and upstream utilization database, recommendation for up gradation/ down gradation of capacity and dispute resolution on behalf of technical reasoning
• Monitor and assisting DC team to maintain DC power, AC, UPS, Generator, Fire figting instruments, servers, ODF etc.
• Wireless network planning and design for corporate or campus network
• RC analysis to identify the major disturbance in network and plan with seniors to mitigate for probable resolution
• Planning, Designing, Policy and Installation and configuration of core router, switches, OLT of ISP NIX and DC
• Advanced routing knowledge on Cisco, Juniper and Huawei carrier grade Routers
• Advanced troubleshooting of network problems and outages
• Creating and implementing network security measures
• New client up and configuration and maintenance activity follow up
• Periodical test, patch and ISO updates
• Delegating network maintenance tasks and providing network status reports to management
• Managing and mentoring junior engineers
• BTRC reporting, network performance measurement and improvement
• Communicate with Upstream technical team as and when needed
• Automate tasks and monitor the effectiveness
• Daily/Weekly coordination with network team
• Lead and manage support team and L2-L3 troubleshooting

Education Requirements:

Bachelor in Engineering (BEngg) in Computer Science Engineering, Bachelor in Engineering (BEngg) in EEE

Additional Qualification:

• Age at most 35 years
• Only males are allowed to apply

Experience:

6 Years

Salary:

Negotiable

Company Benefits:

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2

Gender:

Only males are allowed to apply

Job Type:

Full Time

Job location:

Dhaka (Mohakhali)

Deadline:

30-04-2021

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