Job Title: Jr. Officer, Information Technology
Responsibilities/Duties:
Responsible for monitoring and maintaining the computer systems and networks of the
organization.
have good knowledge & solve the problem of desktop operating system (OS) and
troubleshooting,
Manage the factory’s overall IT Infrastructure, Networking and Software functions.
Maintain computer systems and make sure that all departments IT related devices are
functioning properly.
Provide technical support and resolve hardware/software problems (pc, laptop, printer,
barcode scanner, Inventory software, UPS/IPS, etc.)
Maintain and configure various Wi-Fi routers, servers, and attendance devices.
Check all LAN, WAN, Wi-Fi systems, CCTV Cameras, PABX, IP Telephone and Video
conferencing systems.
Install antivirus and other necessary software on the user’s Desktop/Laptop.
Outlook configuration on user Desktop/Laptop/Mobile, Microsoft Teams / One-Drive Support,
etc.
Collect necessary specifications for each department and make sure that their requirements are
met.
Provide training to the employees in using computers and help them understand the
configuration of the systems.
CCTV/DVR/NVR Maintenance and Troubleshooting.
Receive complaints and guide the user to solve the problem over the phone/visit.
Monitoring data connectivity and Internet services.
Maintain the IT security system.
Prepare weekly & monthly reports on IT overall system-related incidents to the Head of IT
Good Knowledge about fiber optic cable, TTJ box and media converter.
Work on different documentation in Microsoft office.
Qualifications/Requirements:
Location/Working Conditions:
Mention company location and may require occasional overtime or weekend work during peak periods.
Salary/Benefits:
Salary will be commensurate with qualifications and experience. Benefits package includes health insurance, retirement plan, paid time off, and professional development opportunities or (As per Company policy)
Reporting Structure:
Mention Reporting Head in this section
Company Overview:
Mention brief description of the company's mission, values, and culture.
Application Process:
To apply for this position, please submit a resume and cover letter. (Apply Online or Send CV) option.
