Position: International Call Center Agent (Home Based)

Vacancy: 20

Responsibilities:

  • Manage large number of outbound calls to USA/ Canada customers in a timely manner.
  • Follow communication "scripts" when handling different topics.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Receiving customers inquirers, selling services/ products over telephone as per the instruction provided.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Meet personal/ team qualitative and quantitative targets.

Education Requirements:

Bachelor of Business Administration (BBA), A Level, HSC, O Level Under graduation enrolled freshers with good English communication skill are encouraged to apply

Additional Qualification:

  • Age 18 to 27 years
  • Only females are allowed to apply
  • Excellent communication in English (Verbal) is mandatory.
  • Freshers are encouraged to apply (Only O level, A level or Fluent ENGLISH Speaker)
  • Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8PM - 5AM)
  • Candidate must have a PC/Laptop, Headset & a good cable internet connection with at least 5Mbps bandwidth.
  • Selected Applicants will be in a minimum of six months Probationary employment contract.
  • Able to speak clearly and persuasively in English in positive or negative situations.
  • Proven organizational and interpersonal skills.
  • Self-motivated and independent worker with the ability to multitask.
  • Professional, courteous, and know proper phone etiquette.
  • Ability to relate with a diverse group of people.
  • Sound knowledge of essential software like MS Word, MS Excel, Email, etc.

Experience:

Fresh

Salary:

12000 - 20000

Company Benefits:

  • Performance bonus, Weekly 2 holidays
  • Salary Review: Half Yearly
  • Attendance Bonus BDT-2000 will be provided with basic salary.
  • Exclusive Sales/ Telemarketing training will be provided without fees.
  • Highly attractive Sales Bonus.
  • Guaranteed on time payment will be provided.
  • Experienced Applicants have an opportunity to join as a Team Leader & Sales Manager.
  • Find the ground breaking career and build yourself as an asset for the country to build our economy.

Gender:

Only females are allowed to apply

Job Type:

Full Time

Job location:

Dhaka

Deadline:

23-10-2020

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Synergy Solutions Ltd.



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About Company

Garments Textile Sector

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Synergy Solutions Ltd.


বিঃ দ্রঃ চাকরির প্রলোভনে কারও সাথে কোন প্রকার আর্থিক লেনদেন করে প্রতারিত হবেন না। আমাদের সাইট এ পোস্টকৃত কোন নিয়োগ বিজ্ঞপ্তিতে নিয়োগ প্রদানের শর্তে কোন প্রকার টাকা চাওয়া হয় না। চাকরী সংক্রান্ত কোন ধরনের আর্থিক লেনদেন করলে তার দায় স্ব-স্ব প্রতিষ্ঠান বা ব্যাক্তি বহন করবে।

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