সরকারি/ব্যাংক জব

Position: Executive, Customer Support & Call Center

Vacancy: Not specific

Responsibilities:

  • Giving accurate feedback of queries over the phone or social media's
  • Answer questions about products or the company
  • Ask questions to understand customer requirements
  • Enter and update customer information in the database
  • Handle grievances to preserve the company's reputation
  • Keep records of calls and sales and note useful information
  • Contact potential or existing customers to inform them about a product or service using scripts facilitate future sales

Education Requirements:

  • Bachelor degree in any discipline
  • From any reputed university with proficient communication skills both in English and Bangla.
  • Skills Required: Telecommunication Service

Additional Qualification:

  • Age at least 24 years
  • Only males are allowed to apply
  • Proven experience as telesales /call center representative
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Graduate from any reputed university.
  • Candidate must have solid understanding of technology/digital products
  • Candidate must be handy in terms of using computer
  • We prefer candidates who are willing to hustle to serve customers and get problems sorted out managing multiple stakeholders

Experience:

1 Year

Salary:

Negotiable

Company Benefits:

  • Festival Bonus: 2
  • Mobile, transport, and other official expenses covered
  • Full health benefits & insurance
  • Half subsidized lunch
  • Flexible work environment
  • All other benefits as per policy

Gender:

Only males are allowed to apply

Job Type:

Full Time

Job location:

Dhaka

Deadline:

04-12-2020

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About Company

Garments Textile Sector

Industry

Bondstein Technologies Ltd.


বিঃ দ্রঃ চাকরির প্রলোভনে কোন ব্যক্তি বা প্রতিষ্ঠানের সাথে কোন প্রকার আর্থিক লেনদেন করে প্রতারিত হতে যাবেন না। আমাদের সাইট এ পোস্টকৃত কোন নিয়োগ বিজ্ঞপ্তিতে নিয়োগ প্রদানের শর্তে কোন প্রকার আর্থিক লেনদেন করা হয় না। চাকরী সংক্রান্ত কোন ধরনের আর্থিক লেনদেন করলে তার দায় স্ব-স্ব প্রতিষ্ঠান বা ব্যাক্তি বহন করবে।

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