Position: IT Technician

Vacancy: 01

Responsibilities:

• Set up hardware, install, configure software and drivers.
• Set up, configure and maintain computers and peripheral equipment such as printers, scanners, etc.
• Install well-functioning LAN/WAN and other networks and manage components (servers, IPs, etc.).
• Manage security options and software in computers and networks to maintain privacy and protection from attacks.
• Troubleshoot system failures or bugs and provide solutions to restore functionality.
• Arrange maintenance sessions to discover and mend inefficiencies.
• Keep records of repairs and fixes for future reference.
• Offer timely technical support and teach users how to utilize computers correctly.
• Perform audits and tests on computer systems, networks and hardware to ensure it is functioning properly.
• Respond to support requests and assist in troubleshooting any problems that arise.
• Attempt to replicate reported technical problems and look for solutions.
• Ensure all software and hardware is up-to-date and install updates as required.
• Perform routine preventative maintenance to avoid system outages and failures.
• Maintain computer network, system and hardware documentation for colleagues to reference.
• Train colleagues on how to effectively use computer systems and components.
• Maintain equipment inventories and order supplies and hardware accordingly.
• Familiarity and understanding of the functions of basic computer hardware and software.
• Transfer data from paper formats into digital files or database systems.
• Making appropriate changes to any documentation, as and when needed.
• Performing defined tasks as per company processes.
• Keep information confidential in accordance with security policies.

Education Requirements:

• Diploma in Computer
• A diploma in any field is acceptable.
• Skills Required: Computer Software, Computer Technician, Information technology, IT Knowledge, IT Troubleshooting

Additional Qualification:

• Age 20 to 35 years
• Both males and females are allowed to apply
• At least 3-4 years of experience (hands-on) with all computer hardware, software and networking.
• Must have 2-3 years of experience with Microsoft Office, such as Word and Excel.
• Must have both analytical and problem-solving skills, as well as the ability to troubleshoot any computer problems that could arise.
• Must be capable of working efficiently with minimal supervision.
• Must be able to work with others and have a positive attitude when it comes to working.
• Must have your own Smartphone.
• Must have strong communication skills and be able to follow directions clearly.
• Time management skills are essential as you need to ensure all orders and queries are completed on time.
• Proven experience as a computer technician or similar role
• Experience with LAN/WAN networks
• Thorough knowledge of computer systems and IT components
• Good knowledge of internet security and data privacy principles
• Excellent troubleshooting skills
• Very good communication abilities
• Exceptional organizing and time-management skills
• Relevant certifications (e.g. CompTIA A+) will be an advantage
• Ability to understand and brainstorm creative solutions to complex problems is essential.
• The willingness to learn the technical skills needed to manage our computer system, including the use of network monitoring software and database software.
• Contributing to team efforts.
• Excellent knowledge of word processing tools and spreadsheets.
• Strong written and verbal communication skills and a collaborative attitude are a must.
• Must have sound analytical thinking skills and attention to detail

Experience:

2 Years

Salary:

Tk
10000 - 15000 (Monthly)

Company Benefits:

• Salary Review: Yearly
• Festival Bonus: 1

 

Gender:

Both males and females are allowed to apply

Job Type:

Full Time

Job location:

Dhaka

Deadline:

16-03-2021

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