সরকারি/ব্যাংক জব

Position: Head of Customer Service

Vacancy: 01

Responsibilities:

  • Administer the entire activities of Customer Service Department
  • Formulate policies of Customer Service Department as required for domestic and overseas stations
  • Convey/implement all company policies as decided by the Management
  • Monitor very closely overall activities of all local and foreign stations
  • Prepare paper on Bilateral Agreement and ensure that the agreement is made on the interest of USBA
  • Coordinate with IATA, ICAO and CAAB authority for better handling of Passenger and Cargo
  • Ensure maximum utilization of manpower by giving guidelines to down level management
  • Ensure proper training of all staff of the Department as required by CAAB and other agencies
  • Look at all disciplinary cases and take necessary actions as per company rules
  • Recommend leave of staff, and day to day financial vouchers for higher managements approval
  • Prepare & update all kinds of Manuals
  • Ensure proper required airport office space for all stations
  • Coordinate with other agencies like customs, immigration, different embassy and other airlines in the interest of smooth operation of USBA flights
  • Carry out other functions as assigned to him by MD from time to time

Education Requirements:

  • Master of Business Administration (MBA)
  • Skills Required: COMPUTER OFFICE MANAGEMENT

Additional Qualification:

  • Age at most 47 years
  • Only males are allowed to apply
  • Should retire as Squadron Leader from Bangladesh Air Force
  • Ability to maintain liaison with relevant authorities
  • Should have good computer knowledge specially in Microsoft office
  • Good writing ability in English.
  • Ability to work under pressure.
  • Leadership quality to lead the Customer Service team.

Experience:

N/A

Salary:

Negotiable

Company Benefits:

As per company policy

Gender:

Only males are allowed to apply

Job Type:

Full Time

Job location:

Dhaka

Deadline:

11-03-2021

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About Company

Garments Textile Sector

Industry

US-Bangla Group


বিঃ দ্রঃ চাকরির প্রলোভনে কোন ব্যক্তি বা প্রতিষ্ঠানের সাথে কোন প্রকার আর্থিক লেনদেন করে প্রতারিত হতে যাবেন না। আমাদের সাইট এ পোস্টকৃত কোন নিয়োগ বিজ্ঞপ্তিতে নিয়োগ প্রদানের শর্তে কোন প্রকার আর্থিক লেনদেন করা হয় না। চাকরী সংক্রান্ত কোন ধরনের আর্থিক লেনদেন করলে তার দায় স্ব-স্ব প্রতিষ্ঠান বা ব্যাক্তি বহন করবে।

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